Customer Service

Red Sky Grilling Products, Inc.

Red Sky Grilling Products, Inc. was established in 2007. We are pleased to introduce our first product, the Grilled Pizza Stone. Grilling is our passion, and we hope you enjoy using the Grilled Pizza Stone to grill pizzas and calzones for your own family and friends. We will have more products to offer in the near future, some are under development right now! Our goal is to offer new and innovative outdoor cooking products at a reasonable price that are supported by this website. We look forward to producing more videos and photo shoots to make our products more accessible to you, our valued customer. Thank you for considering purchasing our products or for being a customer!

Contact Us

Please direct any questions to us via email at info@redskygrilling.com , or via telephone at 508-743-9800. Also feel free to use our Community Forums (www.grilledpizzastone.com/forums) to discuss grilling issues, personal recipes and other assorted pizza topics.

Care and Storage

The Grilled Pizza Stone will darken or season after each grilling session. This is a normal and beneficial reaction to the wood smoke and high heat environment it is placed in. Some of our early grill stones have a nice ebony patina. Occasionally, pizza cheese might ooze onto the surface of the pizza stone. When the Grilled Pizza Stone cools, take a wire grill brush and gently remove any buildup. Also, between pizza applications, please make sure to wipe away leftover cornmeal with a kitchen towel. Remember, the Grilled Pizza Stone retains an unbelievable amount of heat, so please take care. Please do not try to handle the Grilled Pizza Stone for at least four hours after your grill is turned off or the coals extinguished. We recommend you wait until the next morning for care and storage of your stone.

Our packaging has been designed to offer a nice, safe place for your Grilled Pizza Stone to reside between pizza-making sessions.

Return Policy

Red Sky Grilling Products has developed our own packaging to limit breakage during shipping. However, we understand that a small portion of shipments may arrive at your door broken. A refund or exchange will be made within 30 days of the original ship date for any product that was damaged during shipping. Returned stones must be un-used and returned in the original shipping box. Please send an email to info@redskygrilling.com to receive a Return Merchandise Authorization (RMA) number. Approved refunds will be made via the original form of payment.